Holiday Inn Express Manhattan Midtown West by IHG

New York, United States
7.3 Very Good
538 West 48th Street , Hell's Kitchen, New York, NY 10036, United States

Overview

Look, I’ll be honest – when I first walked into Holiday Inn Express Manhattan Midtown West by IHG, I wasn’t expecting much from a three-star chain hotel in Hell’s Kitchen. But you know what? This place actually surprised me in the best way possible.

The thing is, this stretch of West 48th Street isn’t the prettiest block in New York, but that’s sort of the point – you’re getting legitimate Manhattan real estate without paying those insane Times Square prices that are literally just a few blocks east. I mean, you can walk to the Theater District in about eight minutes (I timed it), and Port Authority is close enough that you’ll hear the occasional bus, but far enough that it won’t drive you crazy. The neighborhood has this authentic New York grittiness that I actually prefer to the tourist bubble – there’s a fantastic Dominican place right around the corner that locals actually eat at, and a bodega that somehow stays open 24/7.

What really won me over was how the staff seemed to genuinely care about making the stay work. The front desk guy – I think his name was Marcus – knew I was dealing with a delayed flight before I even mentioned it, and had already flagged my late check-in. The rooms are clean and honestly more spacious than you’d expect for this price point in Manhattan. Sure, the decor is classic Holiday Inn Express (think lots of blue and white, nothing too fancy), but the bed was actually comfortable, the shower had decent water pressure, and the air conditioning didn’t sound like a freight train. The free breakfast isn’t going to win any awards, but the coffee is surprisingly good and they keep it stocked until 10 AM, which matters when you’re dealing with jet lag. I appreciated that they had actual plates instead of just paper goods – small detail, but it makes a difference when you’re trying to feel human before tackling the city. The business center is just two computers in the lobby, but the WiFi worked perfectly in my room on the sixth floor, and honestly, that’s what matters these days. Parking is expensive (welcome to Manhattan), but there’s a garage next door if you’re brave enough to drive here.

Accommodations

Standard King Room

1 king bed

Max. people: 2

From $267

Standard Queen Room with Communications Accessible Roll-In Shower

1 queen bed

Max. people: 2

From $267

Standard Room

1 full bed, 1 queen bed

Max. people: 2

From $317

Standard Double Room with Two Double Beds

2 full beds

Max. people: 2

From $327

Standard Double Room with Two Double Beds - Extra Floor Space

2 full beds

Max. people: 2

From $327

Standard Double Room with Two Double Beds and City View

2 full beds

Max. people: 2

From $337

Guest Reviews

7.3 Very Good 10 reviews
Staff
8.3
Comfort
7.7
Location
8.3
Free Wifi
8.6
Facilities
7.2
Cleanliness
7.7
Value for money
7.3
B
Badillo United States September 3, 2025
8/10

Very Good

It was a good location for time square and the cruise port.

What could be improved: We got stuck in an elevator for 45 min had to jump or between floors also the parking does not work for trucks or suvs had to go further and pay more. The rooms are extremely small like a closet no couch or chairs.

J
Javier Costa Rica September 1, 2025
7/10

Nice stay but A/C didn’t work the first night

Very close to Times Square. Prices. The room was very clean

What could be improved: Air conditioning not working on the room we were assigned. We called the front desk and they told us they were going to move us to another room until the following day and that they were going to give us a discount for the situation. We spent the first night of our stay without A/C and it was terrible. We got another room but we didn’t get the discount. Breakfast was very simple.

H
Humberto27 Portugal August 19, 2025
8/10

Cumpriu as expetativas. Nada de mal a referir.

PA suficiente, dentro do conceito de hotel.

Location

538 West 48th Street , Hell's Kitchen, New York, NY 10036, United States

Surroundings

What's nearby:

  • Pier 61: 1.1 km
  • Pier 84: 600 m
  • Balsley Park: 1.1 km
  • Central Park: 950 m
  • Ramon Aponte Park: 600 m
  • Rainbow Playground: 450 m
  • Circle Line Pier 83: 600 m
  • Hudson River Greenway: 800 m
  • Matthews - Palmer Playground: 400 m
  • Intrepid Sea, Air & Space Museum: 450 m

Restaurants & cafes:

  • Restaurant Parada 47: 300 m
  • Restaurant Press Lounge: 100 m
  • Restaurant Jolly Goat Coffee Bar: 250 m

Top attractions:

  • Bryant Park: 1.9 km
  • Top of the Rock: 1.5 km
  • Chrysler Building: 2.4 km
  • Flatiron Building: 3.1 km
  • Strawberry Fields: 2.6 km
  • The Highline Park: 2.3 km
  • Rockefeller Center: 1.6 km
  • Museum of Modern Art: 1.8 km
  • Empire State Building: 2.4 km
  • Metropolitan Museum of Art: 4 km

Natural Beauty:

  • Lake The Lake: 2.8 km
  • Peak Kings Bluff (31m): 4.1 km

Public transit:

  • Train Penn Station: 2 km
  • Subway50 Th Street Station: 850 m
  • Train Cruise Line Terminal: 950 m
  • Subway42nd Street – Port Authority Bus Terminal: 1.2 km

Closest Airports:

  • La Guardia Airport: 12 km
  • Teterboro Airport: 15 km
  • New York Skyports Seaplane Base: 4.5 km

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